This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Due to a shortage of GP's, we have temporarily capped our lists and are currently not accepting new registrationsClick here to see how you can help our receptionists deal with your request in the most appropriate way.


Due to changes in processing, urine samples will not be accepted after 12.00 o'clock.  Please call between 2pm and 4:30pm to enquire about your test results as our reception staff will have more time to deal with your request then.


Care Navigation


You may have noticed that we now ask for a brief outline of your problem when you call to make an appointment at the practice. This isn’t because our reception staff are nosy but it’s a new approach that we call care navigation.

Through specialist training, our team can now offer more choice on who to see in the practice and help you get to the right health professional fast. Our receptionists never offer clinical advice or triage; this is about offering you the choice to see other specialists in our practice team if they have the expertise to deal with your problem; often quicker and without the need to see the GP each time.

By working this way, it helps us to free up time for GPs to care for our patients with complex or serious health conditions. More importantly though, it means you are seen by the clinician that is best placed to deal with your problem each time you visit us. The choice is up to you.


 


 



 



 


The partners and staff at Albert Road and Sidley Surgery are proud to offer the highest standard of patient-centred healthcare.  

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.  This can be done through our comments and suggestion page found at the bottom of the page under contact details. 

Mission Statement

Sidley Medical Practice is a long established GP surgery that is committed to preserve and enhance its good reputation for being caring and innovative by providing high quality medical services in a friendly, happy and healthy environment.

We undertake to:

    • Treat you with respect and courtesy at all times
    • Provide you with advice and treatment in a timely manner
    • Help you make decisions about your health by treating you with respect
    • Discuss available treatments and refer you on to other experts where necessary
    • Act as your advocate and guide through health care services
    • Maintain confidentiality in what we discuss and the records we keep on your behalf
    • Keep up to date with developments in health care by continuing to learn

In return we ask you to:

    • Keep your appointment and/or let us know as soon as possible if you can't attend
    • Only use urgent out-of-hours services for urgent conditions which can't wait until the next day or over the weekend.
    • Be nice to our staff! They do their best for you and respond very well to "please" and "thank you"
    • Let us know if you have any suggestions or cause for complaint as soon as possible
    • Let us know when we have done well

Surgery Facilities

In addition to the general facilities both surgeries have offices and treatment rooms for attached Practice Health Staff.  There is full Disabled access across both sites via ramps and lifts.  There is also a hearing loop system available for patients with impaired hearing. There is a car park at Sidley Surgery, which is also accessible by bus, with a bus stop right outside Sidley Surgery and a public car park near to Albert Road.  Both surgeries also provide a freephone for taxis.

(Site updated 01/10/2018)
Cancel your appointmentAccess Appointment SystemChange of contact details
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website